Refund Policy
Please read the following carefully and then send us a refund request by contacting us.
Duration of our refund policy
Our refund policy lasts 7 days. If 7 days have passed since your purchase, we cannot offer you a full refund.
Request a trial account before purchasing
Before purchasing, be sure to request a trial account. We have set up a free trial account so you can test it out and if you are not satisfied, do not purchase long term service.
Internet speed and usage of IPTVBABA services
If your internet speed is slow, you will not be able to view and use our IPTVBABA services and then request a refund.
Service configuration and tutorials
The great IPTVBABA team is always ready to respond 24/7, and if you cannot configure the service on the devices you have for any reason, this will not include refunds. Please view and learn the necessary tutorials on setup.
Error in choice of service
If you made a mistake in choosing the service and made payment, you can contact us and support team will review your request and accept the refund.
Refund
Once we receive your complaint, we will send you an email to let you know that we have received your complaint. We will also notify you if your refund is approved or rejected.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Late or missing refunds
If you have not yet received your refund, please follow these steps:
- First check your bank account again.
- Contact your credit card company, as there may be some delay before your refund is officially posted.
- Then contact your bank. There is often some processing time before a refund is posted.
If you have followed all of these steps and still have not received your refund, please contact us.
Please note that any refund request is subject to our Refund Policy and Terms of Use. We reserve the right to modify this policy at any time without notice.
If you have additional questions regarding our refund policy, please contact us
